Responsible Gambling

At CatSpins we take player safety seriously and aim to promote controlled play across our site. We believe everyone should enjoy wagering responsibly, so we provide clear tools and guidance to help you manage your account activity, set limits, and get support if gambling stops being fun. If you prefer an alternate display name for the brand you may see Cat Spins in some site areas; the message and tools remain the same.

Player protection principles

We follow a straightforward approach: prevent underage play, reduce harm, and make it easy to control how you use your account. We encourage honest self-assessment and responsible choices, and we aim to respond promptly when players ask for help or adjustments to their settings.

Activity-control tools

You can manage your activity using controls in your account area. Typical options include deposit and loss controls, session limits, cool-off periods, and self-exclusion. Use these tools proactively to match your play to your budget and lifestyle.

How to access tools

Go to your account settings to view available controls. If you cannot find a setting or need a longer restriction, contact our support team at [email protected] for assistance. Requests may require a short verification process before changes are applied.

Deposit limits

Deposit limits let you control how much you add to your account over daily, weekly, or monthly periods. We recommend setting a limit that fits your regular budget and reviewing it periodically. Limits can usually be reduced immediately; increases may require a waiting period.

Loss limits

Loss limits help cap how much you can lose over a chosen timeframe. These limits are an effective tool to reduce short-term risk and keep activity predictable. Apply a loss limit through account settings or ask support to assist.

Time limits and breaks

Short time-outs and session limits help prevent extended play. You can set session reminders or take an account break for a chosen period. Regular breaks are a simple way to keep play balanced with other activities.

Self-exclusion

If you need a longer break, self-exclusion is available to block access for a set period. Self-exclusion requests will suspend account activity and may require confirmation steps. Contact [email protected] to start the process or for guidance.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, borrowing to play, changes in mood or sleep, neglecting responsibilities, or hiding activity from others. If you notice these signs in yourself or someone you care about, consider tightening limits or taking a break.

Tips for maintaining control

Set budgets before you play, use deposit and loss limits, enable session reminders, never gamble under financial pressure, and avoid using gambling to cope with stress. Share your intentions with a trusted friend for extra accountability.

Professional help and support

If you need professional assistance, contact local health services or specialised gambling support organisations in your area. For help from our side, reach out to [email protected] and we will explain available account controls and next steps in confidence.